Salesforce finds itself navigating a challenging market environment. The customer relationship management leader recently posted impressive quarterly figures, including a 10% revenue increase, yet its stock continues a persistent downward trajectory. The central concern among investors is the apparent delay in monetizing the company’s multi-billion dollar artificial intelligence initiatives. While the long-term potential is widely acknowledged, the market is growing impatient for tangible financial results from the AI push.
Strong Earnings Overshadowed by Cautious Outlook
The paradox for Salesforce is stark. For the second quarter of its 2026 fiscal year, the company announced robust performance, surpassing expectations with revenues of $10.2 billion. Its adjusted earnings per share came in at $2.91, notably higher than most analyst forecasts. Despite these strong fundamentals, the equity has been under significant selling pressure.
This negative trend continued recently, with shares dropping another 2% in a single Thursday session. Since the start of the year, the stock has declined by a substantial 27.5 percent. The primary trigger for the latest sell-off was the company’s guidance for the upcoming third quarter. Salesforce projected revenues in the range of $10.24 to $10.29 billion. The midpoint of this forecast fell short of the more optimistic numbers anticipated on Wall Street, causing a sharp decline in after-hours trading.
The AI Monetization Question
The core issue fueling investor skepticism is the pace at which Salesforce’s highly publicized AI investments are contributing to the bottom line. CEO Marc Benioff has been a vocal proponent of the technology’s transformative impact. However, specific revenue contributions from new AI-driven products, such as the “Agentforce” platform, have yet to materialize in a significant way within the company’s financial statements. The subdued forecast has intensified doubts about the timeline for AI to become a major growth driver.
Should investors sell immediately? Or is it worth buying Salesforce?
A Divided Analytical Community
Market experts remain divided in their assessment of Salesforce’s prospects. On one hand, analysts like Patrick Walravens from Citizens JMP maintain a bullish stance, recently reaffirming a “Buy” rating with a price target of $430. This optimism is rooted in the belief in the vast potential embedded within Salesforce’s AI ecosystem.
Conversely, other firms advocate for caution. Macquarie, for instance, holds a “Neutral” rating with a more conservative price target of $250. The overall analyst consensus, which currently comprises 30 “Buy” recommendations, eight “Hold” ratings, and a single “Sell” recommendation, points to a “moderate Buy” sentiment.
The fundamental challenge for investors remains unchanged. The long-term opportunity presented by AI is not in dispute, but the short-term execution appears to be lagging behind the ambitious expectations set by the company. The market is now forced to weigh whether the current price represents a buying opportunity for a long-term AI bet or if expectations need to be reset for the foreseeable future.
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